Topic: Login isn't working righ now

isnotifyproenergyservices-com premium asked 7 months ago

Expected behavior Enter username, password, and gain access to privileged pages.

Actual behavior Enter username, password, says success, doesn't log me in.

Resources (screenshots, code snippets etc.) I've tried on multiple computers, cleared cache, incognito, nada. Seems to be an issue with the site and since your documentation is locked behind login, I can't operate.

isnotifyproenergyservices-com premium commented 7 months ago

looks like this support page recognizes me, but I still have the Login prompt in the top-right of the page and cannot access any premium api documentation

Arkadiusz Cacko staff commented 7 months ago

Hi, did you try to log in on different pages? You can try also on this page (tab "Login").

Please insert min. 20 characters.


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Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 7.1.0
  • Device: PC
  • Browser: Chrome
  • OS: W10, W11
  • Provided sample code: No
  • Provided link: No