mdb cli login error 500

Topic: mdb cli login error 500

gdw96 asked a year ago


I installed mdb cli via node and npm (node version: 15.5.1 / npm version: 7.3.0 / mdb version: 2.3.0). I run the command "mdb login". I enter my e-mail address, then my password and I get an error 500.

I looked at the other issues, I found no solution. I tried "mdb update", I tried to change my password, etc.

I didn't create my account on MDB from social networks but directly on the site by buying the 1 year pro pack.

Sebastian Kaczmarek staff pro premium answered a year ago

Hi @gdw96 Do you still encounter this issue? There were some inconsistencies in your user data that I have just fixed. Let me know if the problem has been solved or are you facing more problems.

Please make sure you use your correct username (not email) - this is yours: gdw96 - and password.

gdw96 commented a year ago

@Sebastian Kaczmarek Oh thank you very much, it's finally working!

Grzegorz Bujański staff answered a year ago

There is already an existing thread about this issue here. We are working on it and we'll be sharing status updates in that thread.

gdw96 commented a year ago

Thank's, I follow this thread now.

gdw96 commented a year ago

@Grzegorz Bujański Sorry, but none of the solutions in the thread you shared with me worked for me. My problem is still unresolved.

Grzegorz Bujański staff commented a year ago

We are sorry for that. As you can see in that topic, there is no information yet that the problem has been finally resolved. This is something bigger than we expected. We need more time to fix this.

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Specification of the issue
  • User: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: 3.0.0
  • Device: PC
  • Browser: Firefox
  • OS: Windows
  • Provided sample code: No
  • Provided link: No