Hi,

Your account permissions have now been fully synchronized.

You should be able to access all MDB Advanced templates and snippets, including the eCommerce templates, without seeing the “Access restricted” message anymore.

We sincerely apologize for the long wait and any inconvenience this may have caused. Thank you for your patience while we resolved this.

If you notice anything else not working as expected, please let us know.

Best regards,

Mateusz

Hello,

I am experiencing an issue with accessing the templates on my MDB Pro account. Despite having an active subscription with the "MDB Advanced Bundle (AI Support)" valid until 2027-01-05, I am unable to access the templates.

When I try to access a template, the following occurs: 1. I navigate to the Templates section and select eCommerce, then the Home page template. 2. Initially, it attempts to load the page at https://mdbootstrap.com/docs/standard/templates/ecommerce/. 3. It then redirects to https://mdbootstrap.com/snippets/standard/mdbootstrap/2515460?view=side. 4. Finally, it redirects to https://mdbootstrap.com/snippets/access-restricted, where I am met with an "Access restricted" message.

The message suggests that I need an MDB Pro account in the advanced version, which I already possess. I have verified that I am logged into the correct account and that my subscription is active.

I would appreciate your assistance in resolving this issue so I can access the templates as intended with my subscription.

Thank you for your help.

Best regards

I don’t understand. Is it possible to download these templates to my computer under my plan?

I don’t need your hosting — I’m using AWS, and I already have a local development environment on my Mac (with a Linux virtual machine).

only external links working. Your form for upload doesn't work.

I tried show in the printscreens.

Uploaded images not working.