Topic: [Pro User] Can't access Design Blocks! "Access restricted"

NoahMDB free asked 3 years ago

So far my experience has been super frustrating. I purchased MDB 5 Pro but am not able to access the design block snippets regardless of whether I sign in and out, clear the cache, use a different browser etc.

It says right in the description when I paid $200 that I would have access to design blocks but when I try I get "Access Restricted" each time. Please advise.

mbilal5 free commented 3 years ago

I have that issue too. It's probably just a bug on the system that they didn't get a chance to fix yet. Try navigating to

Sebastian Kaczmarek staff commented 3 years ago

Hi guys, I'm sorry for such a late response. Does the issue still occur? I couldn't find any issues with permissions in your accounts. If you still face problems, I'll try to dig deeper in order to fix that.

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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: 3.0.0
  • Device: Computer
  • Browser: Brave, Edge
  • OS: Windows
  • Provided sample code: No
  • Provided link: No