Topic: Problems with mdb Login

Kinexis priority asked 2 years ago

Expected behavior

tried to log in

Actual behavior

I'm an old-timer with MDB but going through a tool upgrade. I watched the videos and got logged on to MDB CLI this morning. Later in the day I tried again but got a log on failure.

Error: connect ECONNREFUSED at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1142:16) { errno: -61, code: 'ECONNREFUSED', syscall: 'connect', address: '', port: 3033 }

Oddly, successive logons do not prompt for my username, only for my password.

My email address is the one I'm sending from. My user name is jtib321

Any thoughts?

Resources (screenshots, code snippets etc.)

Sebastian Kaczmarek staff answered 2 years ago

Please upgrade the MDB CLI tool to the latest version (3.5.0) and try logging in again.

Also, make sure you use your correct user login and password.

Another reason might be that we've been doing a server update today and you might have tried to log in right at the moment the server was under update. Does the problem still occur?

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Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: Mac
  • Browser: Chrome
  • OS: Big Sur
  • Provided sample code: No
  • Provided link: No