Hello,

Please cancel the renewal and issue a refund. I was not aware of the automatic renewal. I would have appreciated an email reminder of the renewal, and I would have cancelled at that point.

I read the Refund Policy on your website. This refund request is valid as it is under 14 days, and I have not downloaded the new package version.

I'm sorry if I sound a little rude or rushed in this message. This money was reserved for bills that are due the first week of December.

Thank you,

Izzy