Topic: Request for Subscription Renewal Refund

Rodrigo free asked 2 weeks ago


Hello MDBootstrap Support Team,

I noticed that my subscription was automatically renewed on September 10th, but the charge was only processed by my credit card today (September 17th).

As of today, I have downgraded my account to the Free plan, since I do not wish to continue with the paid subscription. Given that the charge has just been processed and I no longer intend to use the service, I kindly request the cancellation of the renewal and a full refund of the amount charged.

I appreciate your understanding and assistance with this matter.

Best regards.


Mateusz Leciejewski staff answered 2 weeks ago


Hello,

I’ve just replied to your email - please check your inbox (and spam folder, just in case).

Best regards,

Mateusz



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Status

Answered

Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 9.2.0
  • Device: PC
  • Browser: Chrome
  • OS: Windows 11
  • Provided sample code: No
  • Provided link: No