Expected behavior

My account to show my downloads / purchases / etc.

Please reinstate the purchased I've made. I reached out to support awhile back to change email on the account which you did but you did not transfer my licenses. I'm unable to get what I'm paying for.

Actual behavior

No data of past purchases. No access to downloads or downloaded my purchases.

Resources (screenshots, code snippets etc.)

I prefer not to show the details of my account.