Topic: Unable to login to my account

bmurphy premium asked 1 year ago


**Expected behavior**

Log me in to my account everywhere on the site

**Actual behavior**

I enter my username and password, click Login, I receive a response that says "Success! Redirecting...". Then, on the next page, the "Login" button is still there, and I cannot view any code snippets despite the fact that I purchased a license.

Additional Details:

I can't ask any questions using the "other" category because it won't let you submit questions without selecting a mdbootstrap version. So if this is not the right category, that's why.

It logged me in temporarily and I was able to look at a code snippet, but logged me out again when I navigated to another page.

Resources (screenshots, code snippets etc.)


Arkadiusz Cacko staff commented 1 year ago

Hi, does the issue still persist? Please let me know whether the problem occurs all the time or from time to time.


RossK1 priority commented 8 months ago

I'm getting the exact same behaviour. Logged in this morning to check a code snippet. Worked fine. Navigated to another page and now I cannot log back in. I have tried different browsers, incognito mode even different machines ... same behaviour as described above. Very annoying ...

Very strangely, when i posted this comment it showed me as not being logged in and yet identified my username. After posting this comment the website now recognizes me again, even though i did not log in again, just navigated


Arkadiusz Cacko staff commented 8 months ago

Hi RossK1, sorry for the inconvenience, and thank you for detail description. We'll take a look at this issue.



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Status

Opened

Specification of the issue

  • User: Premium
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 5.0.0
  • Device: Dell XPS
  • Browser: Firefox
  • OS: Linux
  • Provided sample code: No
  • Provided link: No