Topic: Upgrading to MDB 5, but was charged for the full price

poomkawin free asked 3 years ago


I'm a previous MDB 4 owner and recently purchased MDB 5. However, instead of 50% upgrading discount, I got charged with the full price. Please help!

Adam Jakubowski staff answered 3 years ago


The support forum is dedicated to technical questions.

All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to

I've reached out to you via email address assigned to your mdbootstrap account.

Best regards, 

Adam From MDB

poomkawin free commented 3 years ago

Thank you and appreciate your help.

(I did send an email to the given address two days ago, but nobody responses. So I posted it here. Apologise for my impatient)

Best Regards, Poomkawin


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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: 3.0.0
  • Device: N/A
  • Browser: N/A
  • OS: N/A
  • Provided sample code: No
  • Provided link: No