Topic: Why am I getting Access Restricted

CeneroDevelopment free asked 1 year ago

I navigate to and click "Show code" Since I paid for a sumscription Jun 9th 2022-2023, I expect to see the code. What actually happens is I get an error saying "Access restricted" and I need active PRO account.

I paid for this with, but it's not showing under orders. I can send the PDF Receipt if needed. Even now in this form it says I'm a FREE user, which isn't correct.

Adam Jakubowski staff answered 1 year ago


The support forum is dedicated to technical questions.

All questions regarding MDB licensing, products, partnerships, and other non-technical queries - it should be asked directly to

I have already replied to the email you sent us

Keep coding


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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 6.3.0
  • Device: Doesn't Matter
  • Browser: Chrome
  • OS: Windows 10
  • Provided sample code: No
  • Provided link: Yes