Topic: You Charged Me For Renewal After I Said Do Not Renew
mdeak
priority
asked 11 hours ago
Expected behavior I expected you not to renew my subscription.
Actual behavior You renewed my subscription and charged my card when I asked you not to. I told you I wanted a package that only contained standard. It's online now for $79 and $99 renewal with AI support. That is what I did not want to renew and was waiting to purchase.
Resources (screenshots, code snippets etc.) See my invoice for 10/05. Please email me to discuss options.
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Status
Opened
Specification of the issue
- ForumUser: Priority
- Premium support: Yes
- Technology: MDB Standard
- MDB Version: MDB5 9.2.0
- Device: IOS
- Browser: Safari
- OS: IOS
- Provided sample code: No
- Provided link: No