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Topic: Premium support

blackflow pro asked 5 years ago

Do you have any other secret support forum for premium users or do you generally intend on people not using it due to terrible loading times? https://1drv.ms/u/s!AgjNmAtrPjnXj6gAdowgs1zcLNEAhw

JJamshidi free answered 3 years ago

where is the premium support? I paid for MDB PRO Bundle, but cannot find any place to get priority support. I am going to call my credit card company and cancel the charge.

this web site is very unorganized and nobody can find any solution to their problem.

JJamshidi free commented 3 years ago

why my question is marked as 'answered'?

this is very strange!

Is anybody monitoring these forums and helping anybody?

MDBootstrap staff commented 3 years ago

Hello @JJamshidi

This thread was originally posted by @blackflow and answered by @Sebastian Kaczmarek

In order to use premium support you simply need to create your own thread on our support page https://mdbootstrap.com/support/

Premium support means that you have a guaranteed answer by MDB professionals and Priority support means that your issue will be prioritized before others.

Sebastian Kaczmarek staff answered 5 years ago

We're struggling with optimization problems but we're already working on it

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Status

Closed

Specification of the issue
  • ForumUser: Pro
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: na
  • Browser: na
  • OS: na
  • Provided sample code: No
  • Provided link: Yes
Tags
premium-support
About author
blackflow
Pro User 40Support score
6Questions 1Answers 0Snippets