Topic: Can't find a way to change my payment method
chrspurser
premium
asked 1 day ago
Expected behavior to be able to change my credit card number
Actual behavior Found no way to do that - got billed to an old card again. Also, this form requires we answer an MDB version even if we have none.
Resources (screenshots, code snippets etc.) Everything is in my account.
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Status
Opened
Specification of the issue
- ForumUser: Premium
- Premium support: Yes
- Technology: TW Elements
- MDB Version: 2.0.0
- Device: PC
- Browser: Chrome
- OS: W10
- Provided sample code: No
- Provided link: No
Igor Przybysz staff commented 1 day ago
Hello,
Unfortunately, I'm not able to help you with that here - this seems like a case for our customer case team. They will be reaching out to your email address assigned to your MDBootstrap account. You can expect an email from them within 1 workday. I hope we will be able to resolve this to your satisfaction.
Best regards