Topic: Can't find a way to change my payment method

chrspurser premium asked 1 day ago


Expected behavior to be able to change my credit card number

Actual behavior Found no way to do that - got billed to an old card again. Also, this form requires we answer an MDB version even if we have none.

Resources (screenshots, code snippets etc.) Everything is in my account.


Igor Przybysz staff commented 1 day ago

Hello,

Unfortunately, I'm not able to help you with that here - this seems like a case for our customer case team. They will be reaching out to your email address assigned to your MDBootstrap account. You can expect an email from them within 1 workday. I hope we will be able to resolve this to your satisfaction.

Best regards



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Status

Opened

Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: TW Elements
  • MDB Version: 2.0.0
  • Device: PC
  • Browser: Chrome
  • OS: W10
  • Provided sample code: No
  • Provided link: No