Topic: Subscription Cancellation Request

mcmatrix pro asked 1 hour ago


I have attempted to cancel my subscription through your website, but the cancellation process cannot be completed.

I have also tried contacting your support team by email. Unfortunately, my messages could not be delivered and were returned with a permanent delivery failure.

As a result, I currently have no working way to cancel my subscription through your provided channels.

I am formally requesting the cancellation of my MDB Vue Multi Use (AI Support) subscription, effective November 24, 2026.

Please ensure that automatic renewal is disabled, no further payments are collected, and written confirmation of the cancellation is provided.



Please insert min. 20 characters.

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Status

Opened

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Vue
  • MDB Version: MDB5 7.0.0
  • Device: Doesnt matter
  • Browser: Doesnt matter
  • OS: Doesnt matter
  • Provided sample code: No
  • Provided link: No