Topic: How can I get email notifications to answers for my questions
I and my colleague have just tested the notification system and it definitely works.
As you may have noticed, I have commented on your last answer. I did this just to show that everything works fine. After about 5 minutes, my colleague @Bartłomiej Malanowski, who is subscribed to this topic, received the email notification which looks like this:
Moreover, especially for you, I have looked into our logs and I could see that the email notifications are definitely sent. So the problem is not on our side- for sure.
I suggest you check a few things:
- Unsubscribe and subscribe again - old but effective practice, maybe it'll help
- Firewall - check if there are any rules which may block our emails
- Inbox settings - check if there are any blacklist entries which may block our domain. Also try adding us to the whitelist or something similar
- Different device - it may sound weird but maybe it will help. Try to re-subscribe from the new device
- Different network - try to connect to a different network so you get a new IP address. Try to re-subscribe from the new network
This is all I can tell you about what can be wrong. I can assure you one more time that email notifications works as expected.
itay pro commented 6 years ago
Hi,
I got the last 2 notifications to my gmail yesterday !
Will keep you updated
I replaced my email address with one on the same domain. Still no notifications
I replaced my email address with one on another domain (gmail). Still no notifications
And yes, I subscribed to those alerts
5 months later, still nothing
Please advise as I miss your answers
Sebastian Kaczmarek staff commented 6 years ago
The email notifications work fine. Please try registering with a different email domain and try subscribing to the thread. Have you checked your spam folder?
Sebastian Kaczmarek staff commented 6 years ago
I have just tested it, it's working like a charm- no doubts about that. Please clear your browser cache, see if there are any console errors, try on another browser or in incognito mode. Also, please check your SPAM folder if there are any of our notifications.
Bartłomiej Malanowski staff commented 6 years ago
This bug is already reported so we're going to fix that
Bartłomiej Malanowski staff commented 6 years ago
To get notifications about activities in threads you're interested in, you need to click on the "subscribe" button: https://pasteboard.co/HJAFu4F.png
itay pro commented 6 years ago
I subscribed to this question Can you answer it to check if I get an email ?
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Bartłomiej Malanowski staff commented 6 years ago
please contact me at b.malanowski@mdbootstrap.comitay pro commented 6 years ago
Just didMarta Wierzbicka staff commented 6 years ago
Please, be patient, our colleague will answer you as soon as possible.itay pro commented 6 years ago
Nothing yetBartłomiej Malanowski staff commented 6 years ago
Just did ;)itay pro commented 6 years ago
I am still not getting email notificationsitay pro commented 6 years ago
Ping Email notification will help a lotDamian Gemza staff commented 6 years ago
Please check now