Topic: How can I get email notifications to answers for my questions

itay pro asked 4 years ago


Currently, I don't get any email notification when you answer my questions, even though I am automatically subscribed to them What can I do ?

Bartłomiej Malanowski staff commented 4 years ago

please contact me at b.malanowski@mdbootstrap.com

itay pro commented 4 years ago

Just did

Marta Wierzbicka staff commented 4 years ago

Please, be patient, our colleague will answer you as soon as possible.

itay pro commented 4 years ago

Nothing yet

Bartłomiej Malanowski staff commented 4 years ago

Just did ;)

itay pro commented 4 years ago

I am still not getting email notifications

itay pro commented 4 years ago

Ping Email notification will help a lot

Damian Gemza staff commented 4 years ago

Please check now

Sebastian Kaczmarek staff answered 4 years ago


@mdb2,

I and my colleague have just tested the notification system and it definitely works.

As you may have noticed, I have commented on your last answer. I did this just to show that everything works fine. After about 5 minutes, my colleague @Bartłomiej Malanowski, who is subscribed to this topic, received the email notification which looks like this:

Moreover, especially for you, I have looked into our logs and I could see that the email notifications are definitely sent. So the problem is not on our side- for sure.

I suggest you check a few things:
- Unsubscribe and subscribe again - old but effective practice, maybe it'll help
- Firewall - check if there are any rules which may block our emails
- Inbox settings - check if there are any blacklist entries which may block our domain. Also try adding us to the whitelist or something similar
- Different device - it may sound weird but maybe it will help. Try to re-subscribe from the new device
- Different network - try to connect to a different network so you get a new IP address. Try to re-subscribe from the new network

This is all I can tell you about what can be wrong. I can assure you one more time that email notifications works as expected.


itay pro commented 4 years ago

Hi,

I got the last 2 notifications to my gmail yesterday !

Will keep you updated


itay pro answered 4 years ago


I replaced my email address with one on the same domain. Still no notifications

I replaced my email address with one on another domain (gmail). Still no notifications

And yes, I subscribed to those alerts


Sebastian Kaczmarek staff commented 4 years ago

Test comment for the answer


itay pro answered 4 years ago


5 months later, still nothing

Please advise as I miss your answers


Sebastian Kaczmarek staff commented 4 years ago

The email notifications work fine. Please try registering with a different email domain and try subscribing to the thread. Have you checked your spam folder?


itay pro answered 4 years ago


Yet still no email notifications

Sebastian Kaczmarek staff commented 4 years ago

I have just tested it, it's working like a charm- no doubts about that. Please clear your browser cache, see if there are any console errors, try on another browser or in incognito mode. Also, please check your SPAM folder if there are any of our notifications.


itay pro answered 4 years ago


Yet still no email notifications

itay pro answered 4 years ago


It's funny. I subscribed, the button captions changed to "unsubscribe" yet when I refresh the page the caption returns to "subscribe"

Bartłomiej Malanowski staff commented 4 years ago

This bug is already reported so we're going to fix that


itay pro answered 4 years ago


I'm subscribed here, Let's check. Does it work for comments as well as posts ?

itay pro answered 4 years ago


Is it working ? Shouldn't it be set by default on my questions ?

Bartłomiej Malanowski staff commented 4 years ago

Yes, it's working


itay pro answered 4 years ago


Ping..................

Bartłomiej Malanowski staff commented 4 years ago

To get notifications about activities in threads you're interested in, you need to click on the "subscribe" button: https://pasteboard.co/HJAFu4F.png

Damian Gemza staff answered 4 years ago


Please check if you received a notification

itay pro commented 4 years ago

I subscribed to this question Can you answer it to check if I get an email ?

Marta Wierzbicka staff answered 4 years ago


Hi, we're working on the new support forum and it will have such a functionality and it will be implemented in a month. Best, Marta

Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Resolved

Specification of the issue

  • User: Pro
  • Premium support: No
  • Technology: Other
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No
Tags