413 Request Entity Too Large - adding themes/plugins wordpress


Topic: 413 Request Entity Too Large - adding themes/plugins wordpress

robertvelarde priority asked 3 months ago

Expected behavior Setup wordpress and trying add plugins/themes Actual behavior Getting 413 Request Entity Too Large error Resources (screenshots, code snippets etc.) see video https://www.screencast.com/t/bLDLkseknW


Arkadiusz Cacko staff commented 3 months ago

Hi @robertvelarde, thank you for the report. We will get a closer look at that and fix it as soon as possible. For now, as a workaround, you can send those files via FTP to your WordPress project directory.


robertvelarde priority commented 3 months ago

Thanks. We added themes/plugins via FTP. We don't see them in our wordpress. https://app.tango.us/app/workflow/Uploading-plugins-theme-via-FTP-f48f43527eeb4ab8b8da8c7d66beafb9

Does it take some time to process?


Arkadiusz Cacko staff commented 3 months ago

You need to send the unzipped version because WordPress doesn't recognize .zip files - just directories. This applies to both plugins and themes. After the files sent successfully, plugins and themes should be visible in WordPress immediately. Here is the link https://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/ which might be helpful.


robertvelarde priority commented 3 months ago

Thanks. I uploaded the plugins/themes via FTP. The plugins are still not showing up and one theme uploaded. See short viedo https://www.screencast.com/t/7QTzQ5NbG7x


Arkadiusz Cacko staff commented 3 months ago

One important thing that would be missing - please check if plugin/theme you've uploaded doesn't contain unnecessary subdirectory. F.e if I download woocommerce plugin and unzip it I will get the directory wocommerce-6.1.0 but in this directory might be another directory called woocommerce and this second directory should be sent via FTP. Just all plugins directories in /plugins path after click should contain any .php file (in first level of plugin tree path). wocommerce ftp


robertvelarde priority commented 3 months ago

Thanks for the response. We got it.


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Status

Closed

Specification of the issue
  • User: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 4.0.0
  • Device: Desktop
  • Browser: Chrome
  • OS: Windows
  • Provided sample code: No
  • Provided link: Yes