Topic: Access restricted - Error

Suhas Chaugule free asked 3 years ago

Dear Team Support,

I am not able to access design blocks -

I am getting error "Access restricted"

Please advise.


Suhas Chaugule

Adam Jakubowski staff answered 3 years ago


Correct, the above solution should fix the problem.

however, if the problem persists, please let us know.

Best regards,  Adam From MDB

M.Fischermann free answered 3 years ago

I've contacted the support-team and they told me, that this issue is solved now.

You have to log out (if you are still logged in) and log back in - after that, you should be able to use design blocks & all the pro features that come with your license.

I've had to log in on the snippet page (Access restricted), too. After that the snippet is shown.

M.Fischermann free answered 3 years ago

I have the same issue and opened a topic for that yesterday.



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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: 1.0.0
  • Device: Laptop
  • Browser: Chrome
  • OS: Win 10
  • Provided sample code: No
  • Provided link: Yes