Brandon Hall

bandq1 pro premium asked 9 months ago

I paid for Pro but sometimes it seems your system does not know this when I am logged in. It is very strange. There are messages everywhere about upgrading and needing Pro, which is just strange but most of the time I can use the pro features. Sometimes however, i cannot access them at all - says i need to upgrade to Pro. This is very frustrating guys. Please advise.


Adam Jakubowski staff answered 9 months ago

Dear @bandq1,

Your problem is likely related to our server problems, see my answer in this thread https://mdbootstrap.com/support/standard/cannot-access-documentation-with-pro-account/

Keep coding,

Adam From MDB


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Status

Answered

Specification of the issue
  • User: Pro
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: PC
  • Browser: chrome
  • OS: windows 10
  • Provided sample code: No
  • Provided link: No
Tags