Topic: Broken premium order process

markveys premium asked 3 months ago


Expected behavior After completing the purchase process (the payment has been made, Paypal has sent the confirmation), I actually purchased the Premium version.

Actual behavior The desired premium license is still in the shopping cart and in the account screen (https://mdbootstrap.com/profile/my-orders/) I see that no order was created.

Resources (screenshots, code snippets etc.) enter image description here enter image description here


Filip Kapusta staff answered 3 months ago


Hello,

The support forum is dedicated to technical questions.

All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to contact@mdbootstrap.com

I've reached out to you via email address assigned to your mdbootstrap account.

Best regards


markveys premium answered 3 months ago


Thank you Filip, problem solved.



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Status

Resolved

Specification of the issue

  • User: Premium
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 4.4.0
  • Device: Mac
  • Browser: Chrome
  • OS: Mac OS X 12.5
  • Provided sample code: No
  • Provided link: Yes