Topic: Cancel Subscription

FHKaernten priority asked 1 day ago


Hello Support,

I would like to suspend my purchased package this year. I have tried to cancel the subscription. Unfortunately, I am unable to do so because I cannot click on anything in this block.

Screenshot

Could you perhaps help me with this? The package runs until the end of the month, then I do not want to extend it. How can I cancel it?

Thank you for your attention and assistance.

Best regards


Mateusz Leciejewski staff answered 17 hours ago


Hello,

Thank you for reaching out to us, and please accept our sincere apologies for the difficulties you experienced while trying to cancel your subscription through our website.

Your MDBootstrap subscription has been canceled successfully. From now on, you will no longer be charged for access to MDB premium features.

If you need anything else, just let me know.

Kind regards,

Mateusz



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Status

Answered

Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 9.3.0
  • Device: PC
  • Browser: Mozilla
  • OS: Windows
  • Provided sample code: No
  • Provided link: Yes