Hello Support,

I would like to suspend my purchased package this year. I have tried to cancel the subscription. Unfortunately, I am unable to do so because I cannot click on anything in this block.

Could you perhaps help me with this? The package runs until the end of the month, then I do not want to extend it. How can I cancel it?

Could you please send me the payment invoice? It has been in 'processing' status for 4 hours, even though the payment went through.

Thank you for your attention and assistance.

Best regards