Topic: Can't access Design Block snippet

bioworkflows free asked 3 years ago

I'm not able to access the design blocks snippet even though it should be available to my account. It just returns me to the access restricted page, where I'm not even able to login properly. Any help would be greatly appreciated!

Resources (screenshots, code snippets etc.) I was trying to go to this one in particular : 1. 2.

bioworkflows free answered 3 years ago

Ok, after a lot of confusion, I think I know what is going on.

From this page:, I clicked buy now

"MDB Pro essential", which includes "MDB Pro UI Kit, premium components, design blcocks" etc.

I paid $200. Now if I log in and go to "My Orders", I see

"MDB 5 Standard (default Bootstrap version) - Essential, Annual".

The first question is: Is this MDB Standard, or MDB Pro?

Now, when I go to , I see "MDB Pro component", if I click any of the components, I am sent to a page with "Access restricted",

To view this snippet you must have an MDB Pro account Log in to your account or purchase an MDB Pro subscription if you are a new user

Isn't this "MDB Pro subscription" what I just purchased?

Adam Jakubowski staff commented 3 years ago


I have already replied to your email

Best regards, 

Adam From MDB

Adam Jakubowski staff answered 3 years ago


The support forum is dedicated to technical questions.

All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to

I've reached out to you via email address assigned to your mdbootstrap account.

Best regards, 

Adam From MDB

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Specification of the issue

  • ForumUser: Free
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: 3.0.0
  • Device: Laptop
  • Browser: Chrome
  • OS: Windows
  • Provided sample code: No
  • Provided link: Yes