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Topic: Can't see code snippets in DataDen docs

twineagles priority asked 10 months ago

Expected behavior Login on DataDen docs, try to view code snippets Actual behavior Keeps asking me to login again and again. In account shows I have an active sub since November.
Resources (screenshots, code snippets etc.) https://getdataden.com/docs/grid/features/data-loader/#client-side-data-example 1- Click on code to view, prompts login 2- Log in with my MDB account 3- Still Shows as locked 4- Click on products and you can see the active sub

twineagles priority answered 10 months ago

Still no response from the customer case team.

Kamila Pieńkowska staff answered 10 months ago

Hello,

Unfortunately, I'm not able to help you with that here - this seems like a case for our customer case team. They will be reaching out to your email address assigned to your MDBootstrap account. You can expect an email from them within 1 workday. I hope we will be able to resolve this to your satisfaction. Best regards

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Status

Answered

Specification of the issue
  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 8.2.0
  • Device: PC
  • Browser: latest Chrome & Firefox
  • OS: WIndows
  • Provided sample code: No
  • Provided link: Yes
Tags
subscription documentation dataden
About author
twineagles
0Support score
4Questions 2Answers 1Snippets