Hello,

I am writing to request a refund for Order #154747, charged on December 26, 2025.

I originally signed up for this service for the 2025 period, but the subscription is not needed for 2026. I believed I had canceled earlier this year; however, it appears the subscription may not have been terminated as intended.

Details:

• Order #: 154747
• Product: MDB Standard Advanced – 1 User (Annual)
• Amount Charged: $649
• Payment Method: Credit Card

Since the service is not required for 2026 and has not been used during the new term, I am requesting a refund of the $649 charge.

Please let me know if you need any additional information from me to process this request.

Thank you for your assistance.

Best regards, Mike