Topic: Searching for issues in support forums

rtg priority asked 1 year ago


Expected behavior When you search and it seems like nothing matches the page just refreshes. It's bad UX.

Actual behavior If there are no matching results then show that there are no matching results for that query string. I see you are using WordPress, this basic UX should be present so I am assuming this is a bug?

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Resources (screenshots, code snippets etc.)



Thank you for your input. You are right, it should display the "No results" page. We've been doing a lot of upgrades recently and it might have caused this bug. I'm adding this to our bugs list and we'll fix this asap.



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Status

Answered

Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: -
  • Device: -
  • Browser: -
  • OS: -
  • Provided sample code: No
  • Provided link: No