Stop the subscription

Topic: Stop the subscription

pgraz premium asked 10 months ago

Could I ask 6ou please to stop my subscription?

Rafał Radziszewski free commented 10 months ago

Hello, I have contacted you via email address :) Best regards, Rafał

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pgraz premium answered 10 months ago

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Hi there,

I still have every day email about unsuccessful payment attempt from my CC. enter image description here

I asked already to stop my subscribtion completely and I got an email the subscription has been calcelled. enter image description here

But apparently it hasn't. Please cancel my subscription completely and stop charging me for renewal.Thanks.

Pavel

Please insert min. 20 characters.

Hi there,

I still have every day email about unsuccessful payment attempt from my CC. enter image description here

I asked already to stop my subscribtion completely and I got an email the subscription has been calcelled. enter image description here

But apparently it hasn't. Please cancel my subscription completely and stop charging me for renewal. Thanks.

Pavel

Rafał Radziszewski free commented 10 months ago

Hi, I am sincerely sorry for that issue, I have no idea what would have caused such action. I have manually checked that it won't be charged anymore. Right now I can confirm that you won't be charged again. Best regards, Rafał

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Answered

Specification of the issue

ForumUser: Premium
Premium support: Yes
Technology: MDB Standard
MDB Version: MDB5 7.2.0
Device: Any
Browser: Any
OS: Any
Provided sample code: No
Provided link: No

pgraz

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