Topic: Subscription Cancelation

rois rimbayani priority asked 44 minutes ago


Hello Support,

A few weeks ago, I canceled my subscription through the "Subscription" menu on my account. However, I would like to confirm whether the cancellation was successfully processed.

Does the screen in the "Subscription" menu, as shown in the attached image, indicate that my subscription has been successfully canceled? I would appreciate confirmation regarding the status of my cancellation.

Thank you for your attention and assistance.

Best regards



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Status

Opened

Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 9.2.0
  • Device: PC
  • Browser: Mozilla
  • OS: Windows
  • Provided sample code: No
  • Provided link: No