Topic: Why my PRO account is not working ???

bty1217 premium asked 2 years ago

Subscription details

MDB Standard Essential - 1 user, Annual

Payment via Credit Card

Status ==>> Active
Amount ==>> 199 $

Still showing

To view this section you must have an active MDB Pro account


Sebastian Kaczmarek staff answered 2 years ago

Sorry for the inconvenience. The issue should be resolved now

bty1217 premium commented 2 years ago

That's great! Thx..

Silberfisch free answered 2 years ago

Good day, I also have this problem. I can only view free code. Also, I have to constantly use the forgotten password function to even get in. Partially, even after logging in using the password forgotten function, I am shown a different MDB website layout. But only for a short time until I select something. Thanks enter image description here

Silberfisch free commented 2 years ago

it works now. thank you

Brandon Thompson free commented 2 years ago

Im also getting the same problem with my account. Why is that???

Sebastian Kaczmarek staff commented 2 years ago

@Brandon Thompson I have answered you in another thread you created

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Specification of the issue

  • ForumUser: Premium
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 3.9.0
  • Device: desktop
  • Browser: chrome
  • OS: windows
  • Provided sample code: No
  • Provided link: No