dwilbur priority asked 3 months ago


Expected behavior clicking on "edit in sandbox" in the documentation would take me to the snippets editor

Actual behavior clicking on "edit in sandbox" in the documentation puts up a popup that says "preparing snippet" and never completes or fails.

I am guessing that it has something to do with the message about 7 days that I get when I say create snippet here?

since I have paid for my sub, is there a way to expedite that?


dwilbur priority answered 3 months ago


i re-loged. console shows the following:

POST https://mdbootstrap.com/api/snippets/standard/wilbur/snippets/create 403 (Forbidden)

when creating a support question/issue here there is a "create snippit" button here and it won't let me do that either, and says account must exist for 7 days... so i was guessing that the Doc's edit in sandbox is the same thing just its not showing the message... it just leaves the dialog up that says "Open snippet" and "Preparing snippet..." and never shows an error message.


Grzegorz Bujański staff commented 3 months ago

Does this happen every time and for each example or only for one specific?


Grzegorz Bujański staff answered 3 months ago


Exactly what message do you mean? Have you tried to relog on the site? Are there any errors in the console when you trying to create a snippet?



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Status

Answered

Specification of the issue

  • User: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 5.0.0
  • Device: NA
  • Browser: NA
  • OS: macOS
  • Provided sample code: No
  • Provided link: No