Topic: subscription cancellation issue

raven kavoori priority asked 1 month ago

An issue with the subscription cancellation page, As shown in the attached image, this problem has persisted for the past four months. I only discovered this issue recently when attempting to cancel my Standard subscription with the intention of subscribing to Vue instead. below are the images of the procedure I've made for the cancellation.

users who had the same issues steps 1 steps 2 steps 3 steps 4 steps 5

Mateusz Leciejewski staff answered 1 month ago


Thank you for your report and we apologise for the inconvenience!

All questions regarding MDB licensing, products, partnerships, and other non-technical queries - it should be asked directly to

I've reached out to you via the email address assigned to your mdbootstrap account.

Keep coding, Mateusz

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Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 7.2.0
  • Device: PC
  • Browser: Chrome
  • OS: Windows
  • Provided sample code: No
  • Provided link: Yes