Topic: Cannot cancel subscription
Very poor website :( I cannot cancel my subscription and it has just billed me for another year I don't use. I havent used MDB in over 2 years and I thought this subscription was cancelled. PLEASE cancel my subscription and refend the amount just billed on 8 July which it wouldn't let me cancel.
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Status
Resolved
Specification of the issue
- ForumUser: Free
- Premium support: No
- Technology: MDB Standard
- MDB Version: MDB5 7.3.2
- Device: All
- Browser: All
- OS: All
- Provided sample code: No
- Provided link: No
MDBootstrap staff commented 2 months ago
Hi,
We sincerely apologize for the inconvenience. Your subscription has been canceled, and a refund has been issued. You should expect to receive your money back within a few days.
Best regards, Rafał