Topic: Can't pay for the selected service

Realmonitor Ltd priority asked 1 year ago

I am unable to pay for the advanced plan, the page is stuck forever on the payment page, can't add card or do anything there. This is very frustrating, I've been trying since Monday and not getting any replies, although I've sent a message to you. There is no customer service email or phone or anything.

Filip Kapusta premium answered 1 year ago

The support forum is dedicated to technical questions.

All questions regarding MDB licensing, products, partnerships and other non-technical queries - it should be asked directly to

I've reached out to you via email address assigned to your mdbootstrap account.

Please insert min. 20 characters.


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Specification of the issue

  • ForumUser: Priority
  • Premium support: Yes
  • Technology: MDB Standard
  • MDB Version: MDB5 5.0.0
  • Device: desktop
  • Browser: chrome
  • OS: win 10
  • Provided sample code: No
  • Provided link: No