Topic: Refund request for automatic subscription payments

Essam Ayman pro asked 3 hours ago


Expected behavior

I would like to get a refund for my recent automatic subscription payments and cancel any active paid subscriptions on my account.

Actual behavior

I forgot to cancel my subscription before the renewal/payment dates, and I was charged automatically for two MDBootstrap subscriptions.

I have already contacted support by email at hello@mdbootstrap.com, but I have not received a response yet.

My current usage of MDBootstrap is limited, and I do not need the paid plans, updates, or AI support features at this time.

The recent payments are:

Order #155517 – May 21, 2026 – €99

Order #155513 – May 19, 2026 – €29

Resources (screenshots, code snippets etc.)

I can provide the invoices privately via email.



Please insert min. 20 characters.

FREE CONSULTATION

Hire our experts to build a dedicated project. We'll analyze your business requirements, for free.

Status

Opened

Specification of the issue

  • ForumUser: Pro
  • Premium support: No
  • Technology: MDB Standard
  • MDB Version: MDB5 9.2.0
  • Device: PC/Laptop
  • Browser: Edge
  • OS: Windows 11
  • Provided sample code: No
  • Provided link: No